Welcome to T. W. Phillips Customer Service Informaton Center
| General Information |
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Questions - 1-800-222-5101
Office hours 8:00 A.M. to 5:00 P.M. Closed Saturday and Sunday
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Emergencies - 1-800-222-5101
Do Not use e-mail.
Gas Leaks
24 hour service
- Automated Phone Payments Via Direct Check - 1-866-251-0530
- This service is free. You will need the Account number and Service
ID number from the top left corner of your bill along with your bank routing and
account numbers.
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Remittance Address - P.O. Box 37745 Philadelphia, Pa 19101-5045
- On-Line Bill Payment - Payment Center
- This service is free.
You will need
the Account Number and Service ID number from the top left corner of your bill along
with your bank routing and account numbers.
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Billing and Service Questions
Local - 724-287-2751,
Toll Free - 1-800-222-5101
If you have any questions or complaints about your bill, please contact our
Customer Service
Office before the due date of your bill
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Hearing Impaired - 1-800-442-7546
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Automated Billing Information
1-888-GAS-SEEK (1-888-427-7335)
24 Hours a day - 7 Days a week
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Location - 205 N. Main Street
Butler, PA 16001
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Important Notice: Our GasCheck program automatically
debits your checking or savings account each month on the due date shown on the
bill. If you are enrolled in GasCheck, you cannot change the payment date
or amount to be paid through the on-line Payment Center's "Recurring Payments" option.
If you need to make a one-time change in the amount to be paid by GasCheck, please
call our Customer Service Representatives at 800-222-5101. |
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Identity Theft Affidavit |