Welcome to T. W. Phillips Customer Service Informaton Center

General Information
Questions - 1-800-222-5101 Office hours 8:00 A.M. to 5:00 P.M. Closed Saturday and Sunday Emergencies - 1-800-222-5101 Do Not use e-mail. Gas Leaks 24 hour service Automated Phone Payments Via Direct Check - 1-866-251-0530 - This service is free.  You will need the Account number and Service ID number from the top left corner of your bill along with your bank routing and account numbers. Remittance Address - P.O. Box 37745 Philadelphia, Pa 19101-5045 On-Line Bill Payment -  Payment Center - This service is free. You will need the Account Number and Service ID number from the top left corner of your bill along with your bank routing and account numbers. Billing and Service Questions Local - 724-287-2751, Toll Free - 1-800-222-5101 If you have any questions or complaints about your bill, please contact our Customer Service Office before the due date of your bill Hearing Impaired - 1-800-442-7546 Automated Billing Information 1-888-GAS-SEEK (1-888-427-7335) 24 Hours a day - 7 Days a week Location - 205 N. Main Street Butler, PA 16001
	Important Notice: Our GasCheck program automatically debits your checking or savings account each month on the due date shown on the bill.  If you are enrolled in GasCheck, you cannot change the payment date or amount to be paid through the on-line Payment Center's "Recurring Payments" option.  If you need to make a one-time change in the amount to be paid by GasCheck, please call our Customer Service Representatives at 800-222-5101.
	Identity Theft Affidavit