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Pipeline Safety

You are among the thousands of people who live or work near a natural gas pipeline right-of-way.

Today, more than 250,000 miles of gas pipeline and accompanying right-of-way cross the United States to deliver dependable, clean burning natural gas, nature’s most nearly perfect fuel, to more than 50 million American households and businesses.

Safe, reliable delivery of natural gas is our primary goal.

Our pipelines are designed, installed, tested, operated, and maintained to standards that meet or exceed regulatory requirements. Our employees receive regular and through training in pipeline operations and maintenance to ensure the safe operation of the pipeline and the safety of the general public.

As part of our ongoing damage-prevention program, we patrol our pipeline right-of way periodically on foot to look for loss of soil cover over the pipeline, leaks, unauthorized construction activity, or other developments that could threaten safe operation.

To maintain a safe pipeline system, we also need your assistance to help keep our right-of-way clear of trees and structures for effective surveillance. This brochure is designed to help you identify our pipelines and to provide the information you need to recognize and respond to a pipeline emergency.

Questions and Answers

 

How do I identify our pipelines?
Pipelines are buried for safety reasons. Since most pipelines are underground, pipeline markers like these are used to show the approximate location. We have installed these pipeline makers at public roads, rail and river crossings, and various other places along the pipeline’s path. However you should never assume the exact location of a line. Someone may have moved or removed the marker.

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Are natural gas pipelines safe?
Yes! The interstate natural gas pipeline industry invests millions of dollars each year in research, emergency training, public information, facilities testing, and maintenance and construction programs to ensure public safety and maintain the reliability of the nation’s interstate natural gas delivery system.

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What happens if a pipeline is damaged?
If a pipeline is damaged, natural gas could escape causing fires, explosions, or asphyxiation. In addition, delivery of vital natural gas supplies for home heating and other essential uses could be disrupted. Due in large part to the stringent maintenance and inspection procedures employed by our company and the pipeline industry, failures are very rare.

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What is the most frequent cause of pipeline damage?
Pipeline damage occurs most often when third parties unknowingly dig, ditch, blast, or drill in the area of the right-of-way.

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How can such damages be prevented?
The likelihood of damage can be greatly reduced if everyone contacts their One-Call Notification Center before performing excavation or construction activities near a pipeline. The Pennsylvania One-Call Center’s telephone number is 1-800-242-1776.

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What are the signs of a pipeline leak?
  • Blowing or hissing sound
  • Dust blowing from a hole in the ground
  • Continuous bubbling in wet or flooded areas
  • Gaseous or hydrocarbon odor
  • Spot of dead or discolored vegetation in an otherwise green area
  • Abnormally dry or hardened soil
  • Flames if a leak has ignited

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What should I do if I suspect a pipeline leak?
  • Avoid any open flames or other sources of ignition. Do not start up or shut down motor vehicles or electrical equipment
  • Dust blowing from a hole in the ground
  • Evacuate the area and try to prevent unsuspecting people from entering.
  • Abandon any equipment being used in or near the area. Your personal safety should be your first concern.
  • Notify the pipeline company immediately so the leak can be verified and necessary corrective measures taken.
  • If the pipeline company is not known, call 911 or contact your local fire, police, or sheriff’s department. Advise them of the location and nature of the situation.
  • Get help from local law enforcement officials to isolate the area.
  • Do not attempt to extinguish a natural gas fire. Request local firemen to observe and protect adjacent property.
  • Do not attempt to operate any pipeline valves. You may inadvertently route additional gas to the leak.

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